Frequently Asked Questions
Everything you need to know about high-performance beauty and your about-face orders.
Are about-face products vegan and cruelty-free?
Yes, we are 100% vegan and cruelty-free. We never test on animals, and our formulas do not contain any animal-derived ingredients.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your door.
What is your return policy?
We want you to love your look. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Do you offer international shipping?
We currently ship to a wide range of international destinations. Shipping rates and delivery times vary by location and are calculated at checkout.
Are your products safe for sensitive skin?
While our products are formulated to be high-performance and long-wearing, we recommend checking the full ingredient list on each product page or performing a patch test if you have specific sensitivities.
Can I change or cancel my order after it's placed?
We process orders quickly to get them to you as fast as possible. You can request a change or cancellation within 1 hour of placing the order by contacting our support team.